You'll need to provide your name, date of birth, social security number, member number, and contact information Including your email address.

Yes. SAFE takes several precautions to make sure our member's online Information Is protected. While we continually work to maintain a secure online environment, all users are responsible for safeguarding their Information by following protocols like:

• Don't share your username or password with anyone
• Use a complex variety of numbers, letters, and special characters to create a strong password
• Never leave your computer or device unlocked or unattended
• Log out of your online banking session when you're finished

How do I change my username and/or password? Log Into online banking and click on "My Settings." Then, scroll down to Login & Security where you can edit your username and password.

How do I change or add another email address, phone number, or mailing address? Log Into online banking and click on "My Settings." From the Personal Information section, you can edit your address and contact information.

From the Additional Services tab, you'll select "Card Management." Click on "Set a Travel Notice" and select the cards you'll be using on your trip. Provide your travel details Including dates and destinations. 

From the Additional Services tab, you'll select "Card Management." Select the lost or stolen card from the "wallet" on the left of your screen. Select "Card Is lost or stolen."

If you'd like to unenroll from SAFE's online banking and mobile app services, you'll need to complete and submit our unenroll in online and mobile banking request form. Your information will be reviewed and processed within 2 -3 business days.

Please note, when your online banking and mobile app are disabled:

• You will no longer be able to log into SAFE Federal Credit Union's online banking or its mobile app.
• You will not be able to see electronic copies of your past account statements. If you are opted into eStatements, your preference will be changed to paper delivery of statements, notices, and tax documents.
• Any activity you previously set up within online banking or the mobile app will be disabled and deleted. This includes Bill Pay payments and payee information, external transfers to other people or accounts, cross account transfers, scheduled or recurring transfers, and history for any of these services.
• Your SAFE Federal Credit Union accounts and loans will remain open. This form request is only used for unenrolling your online and mobile banking account.

You can access the form here.